Last updated: Sep 06, 2025
These Terms of Service (“Terms”) govern your access to and use of the services, websites, and applications provided by Jestr Labs Inc. (“Jestr”, “we”, “us”). By accessing or using the Services, you agree to these Terms.
BY CLICKING “I ACCEPT,” OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE.
ARBITRATION NOTICE. Except for certain kinds of disputes described below, you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND JESTR ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.
Jestr provides a platform for video game studios (“Studios”) and creators (“Creators”) to connect through campaign-based programs (“Jestr Campaigns”). Studios create and fund campaigns with eligibility criteria and content requirements; Creators apply to participate and, if approved, submit videos for review. Approved videos may qualify the Creator for payouts calculated based on view counts, subject to these Terms and any campaign-specific rules.
Jestr does not manufacture or sell user Products and does not act as an employer, agent, or representative of Studios or Creators. Content, approvals, and payouts associated with Jestr Campaigns are primarily determined by Studios, with Jestr providing the platform tools to facilitate submissions, reviews, and payouts as described in these Terms.
Jestr is not a financial institution and does not provide banking or money transmission services. Where payouts are facilitated, they are paid via PayPal to the Creator's configured PayPal email. PayPal and any other third-party services are solely responsible for their services, which are governed by their own terms and privacy policies.
The Service is strictly available only to individuals who are at least 18 years old. By using the Service, you represent and warrant that you are 18 or older and have the authority to agree to these Terms. If you access the Service on behalf of an entity, you represent and warrant that you have authority to bind that entity to these Terms, and that your registration and use comply with all applicable laws and regulations.
To use certain features, you may need to create an account and provide the following information: username, first name, last name, age (to confirm you are 18+), and PayPal email (for payouts, if applicable). You agree to provide accurate, current, and complete information and to keep it updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Please promptly notify us of any unauthorized use atcontact@jestr.com.
Linked Accounts. You may link certain external accounts or payment methods to facilitate payouts, including your PayPal account email (collectively, “Linked Accounts”). You represent and warrant that you own and have the right to link each Linked Account and authorize Jestr to store and use Linked Account details to operate the Service.
Account Ownership. The individual or entity controlling the first Linked Account with a payout method connected to your Jestr account is deemed the owner of all payout amounts associated with that Linked Account. Only that owner may direct removal or replacement of the Linked Account. Jestr will not mediate ownership disputes regarding accounts or associated revenue.
Identity Verification. We may, in our discretion, request identity or eligibility verification to prevent fraud, ensure compliance with law, or confirm age requirements. Failure to provide requested information may result in suspended or withheld payouts or access.
When using the Service, you agree not to:
The Service and all materials within it, including software, designs, text, graphics, logos, and trademarks, are owned by Jestr or its licensors and are protected by intellectual property laws.
Ownership of Your Videos and Content: You retain all right, title, and interest in and to the videos and other content you submit, upload, publish, broadcast, or otherwise transmit through the Service (“User Content”). Jestr does not claim ownership of your videos or other User Content.
License to Jestr (Service Operation Only): By submitting User Content, you grant Jestr a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, reproduce, display, distribute, and make technical modifications to your User Content solely to operate, provide, maintain, and improve the Service.
License to Studios (Content Repurposing Rights): By submitting User Content to a campaign, sharing it with a studio through the Service, or otherwise making it available to a studio via the Service, you grant the applicable studio(s) a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, edit, translate, create derivative works from, distribute, publicly perform, and display your User Content in any media now known or later developed for commercial and promotional purposes. However, this license does not grant studios the right to make claims about your opinions, endorsements, preferences, or relationship with the studio beyond the factual use of your submitted content.
You represent and warrant that you have all rights and permissions necessary to grant the foregoing licenses, including from any individuals, music, or third-party materials depicted or included in your User Content.
Jestr Campaigns allow studios to create offers with a reward rate, maximum payout, end date, and specific content requirements. Eligible creators (18+) may submit deliverables on supported social platforms for review. Approved deliverables may earn rewards until the earlier of the max payout being reached or the end date.
Eligibility, Approvals, and Invalid Activity:
Studios:
If a studio does not approve or reject a submission within a reasonable time designated by Jestr at its discretion, Jestr may approve or reject the submission (including by automated means). Jestr may also reject any submission or deliverable at any time if program terms are not followed or there is a suspicion of fraud, including by automated means.
Creators:
Payments and Taxes:
No Confidential Information:
Do not submit confidential or proprietary information via the Program. Materials shared are treated as non-confidential.
IP and Likeness:
Creators retain ownership of their videos and User Content. As described in Section 5, creators grant Jestr a limited license to operate the Service and grant studios a license to use deliverables for lawful commercial and promotional use. Neither Jestr nor studios may misattribute statements or imply endorsements not actually made by the creator.
Endorsements and Federal Trade Commission:
The Federal Trade Commission (“FTC”) requires disclosure of material connections when a creator promotes or publicly displays or distributes content about or featuring a studio or its products or services. Both studios and creators must comply with the FTC's Guides Concerning the Use of Endorsements and Testimonials and related guidance, including:
Creators are individually responsible for ensuring their posts comply with FTC disclosure requirements. Disclosures must be clear, conspicuous, and unavoidable (e.g., “#Ad,” “Paid partnership with [StudioName]”) regardless of platform limitations. Creators' statements must reflect their honest opinions and actual experiences, may not be false or misleading, and may not include product performance or attribute claims except for claims provided or approved by the studio. Noncompliant posts may result in loss of payment, rejection of deliverables, or removal from Jestr.
Studios are responsible for supplying creators with approved claims, brand guidelines, and other campaign requirements. Creators must follow those guidelines so long as they do not conflict with these Terms.
As between Jestr and the studio, the studio remains responsible for ensuring its campaigns comply with applicable laws. However, creators remain directly and individually responsible for their own disclosures and compliance with FTC rules in every piece of content they post. Jestr does not pre-approve or verify compliance and bears no responsibility for FTC compliance.
Independent Contractors; Termination; Disclaimer:
Studios and creators act as independent contractors. Jestr may modify, suspend, or terminate the Program or participation at any time for any reason. Jestr does not guarantee any minimum level of rewards.
Campaign Funding and Currency. Studios must ensure sufficient funds to cover campaign payouts and associated costs. Unless otherwise stated, amounts are denominated in U.S. dollars and are non-refundable to the maximum extent permitted by law.
View-Based Payouts. Where payouts are based on view counts, qualification and calculation are determined from the metrics of supported social platforms (e.g., native analytics, platform APIs) or other evidence reasonably acceptable to Jestr or the Studio. Jestr and Studios may exclude Invalid Activity and may adjust or reverse payouts for errors, fraud, or policy violations.
Payout Method. Payouts to Creators are facilitated via PayPal to the PayPal email you provide. You authorize Jestr to instruct PayPal to remit payouts on your behalf. You are responsible for PayPal account accuracy, availability, and any fees PayPal charges. Jestr may withhold, delay, or reverse payouts in cases of suspected Invalid Activity, fraud, policy violations, disputes, or errors.
Taxes. Creators are solely responsible for determining and paying any and all taxes applicable to payouts received. Jestr may request tax-related information as required by law and may withhold or delay payouts where information is not provided.
Clawbacks and Withholding. Jestr may withhold, offset, or claw back amounts paid or payable if we determine, in our reasonable discretion, that the associated activity violated these Terms, campaign rules, or involved Invalid Activity, or to correct errors.
The Services may link to or integrate with third-party services (e.g., PayPal). Jestr does not control and is not responsible for third-party services. Your use of third-party services is governed by their terms and policies.
We may suspend or terminate your access to the Service at any time if we believe you have violated these Terms, engaged in fraudulent or illegal activity, or for any reason at our discretion. Upon termination, (a) your right to use the Service ceases immediately; (b) licenses granted to you terminate; (c) you remain responsible for any amounts due prior to termination; and (d) Sections 5, 6, 7, 10, 11, 12, and 13 (as renumbered) will survive. You may not create a new account if your prior account was terminated for breach.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JESTR AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNTS YOU PAID TO JESTR, IF ANY, FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to defend, indemnify, and hold harmless Jestr and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your User Content, or your violation of these Terms.
Governing Law. These Terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without regard to conflicts of law principles.
Binding Arbitration. Except for the matters listed below, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be referred to and finally resolved by binding arbitration administered by ADR Chambers under its rules applicable to commercial disputes, or by another recognized Canadian arbitration body reasonably acceptable to Jestr and you. The seat and place of arbitration shall be Halifax, Nova Scotia, Canada. The arbitration shall be conducted in English by a single arbitrator. The arbitrator shall have the authority to award any remedy available at law or in equity, subject to the limitations in these Terms. The parties agree to keep arbitration proceedings and awards confidential to the extent permitted by law.
Exceptions. Either party may (a) bring an individual claim in small claims court with jurisdiction; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent or stop actual or threatened infringement, misappropriation, or violation of intellectual property or proprietary rights; and (c) pursue enforcement through applicable government agencies where permitted by law.
No Class Actions. Disputes shall be resolved only on an individual basis and not in a class, consolidated, or representative action. The arbitrator may not consolidate claims of more than one person or otherwise preside over any form of representative or class proceeding.
Courts. For any matter permitted to be brought in court, the parties submit to the exclusive jurisdiction of the provincial and federal courts located in Nova Scotia, Canada, and waive any objection based on inconvenient forum.
We may update these Terms from time to time. If we make material changes, we will post the updated Terms and update the “Last updated” date above. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. changes, we will post the updated Terms and update the “Last updated” date above. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
If you have questions about these Terms, contact us atcontact@jestr.com.
© 2025 Jestr Labs, Inc.
All rights reserved.